Who We Are

Wonda Cleaning provides residential and commercial cleaning services. For any questions regarding this Privacy Policy or your personal information, you can contact us at:

Email: wondacleaning@gmail.com

Website: wondacleaning.com

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, telephone number, property address, and details relating to your enquiry or booking request.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and website usage data.

How We Use Your Information

We use your information to:

• Respond to enquiries and requests.

• Arrange and manage cleaning appointments.

• Provide our services.

• Communicate with you about bookings and customer support.

• Improve our website and services.

• Meet legal and regulatory requirements.

• Protect our business from fraud or misuse.

Legal Basis for Processing

We process personal information where necessary to perform a contract with you, comply with legal obligations, pursue our legitimate business interests, or where you have provided consent.

Sharing Your Information

We do not sell your personal information to third parties.

We may share information with trusted service providers who help us operate our business, such as website hosting providers, payment processors, booking systems, analytics providers, professional advisers, and regulatory authorities where required by law.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance the user experience. You can manage cookie preferences through your browser settings.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your information.

• Restrict or object to certain processing activities.

• Request transfer of your data where applicable.

• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are intended for adults and we do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page and will become effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: wondacleaning@gmail.com

Website: wondacleaning.com